FAQ

Custom and Personalized Orders
We are happy to accommodate custom sizes, colors, and special requests to ensure your order is uniquely yours.

Care Instructions for Linen
To maintain the quality and longevity of your linen garments, please follow these care tips:

Machine wash on a gentle cycle.
Avoid using cold or very hot water (linen may shrink at temperatures above 40°C).
Do not overload the washing machine, as this can damage the fabric's structure.
Wash with similar items in terms of color, weight, and fabric type.
For hand washing lightly soiled garments, use gentle movements—avoid wringing, twisting, or rubbing the fabric.
Keep linen away from chlorine (which can degrade fibers) and opt for natural laundry detergents.
Avoid washing in hard water.
Air dry your garments in the shade; avoid using tumble dryers.

Gift Wrapping and Packaging
We offer beautiful gift packaging and can include a personalized card with your message upon request.

Production Time
Each item is made to order with care. Production typically takes 3–5 days.

Shipping
We offer free worldwide shipping (7–14 business days). You'll receive tracking information once your order has shipped. In the rare event that a parcel is lost, we will either resend the item or issue a full refund.

Returns and Exchanges
Due to the personalized nature of our products, we are unable to accept returns or exchanges unless there is a manufacturing error. Each piece is crafted specifically to your preferences, making it a one-of-a-kind item. We appreciate your understanding and thank you for supporting our commitment to creating uniquely tailored garments. Your satisfaction is our top priority!